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Frequently Asked Questions

We provide the best in affordable luxury private car, shuttle service, and group transportation.  Please visit our website for an online quote, send us an email at [email protected] or call our office at 202-471-0231 or toll free at 888-608-7225 M-F 8:30am – 6:00pm.

We suggest booking your sedan or SUV private car reservation at least 4 hours before requested service or 3 days before private shuttle or group transportation service

We understand that travel plans may change. Please contact us at least 2 hours before your scheduled pick up and we will try, to the best of our ability, to accommodate your last minute changes.

We understand that travel plans may change. Cancellation of point to point or airport transfer reservation (Sedan or SUV) must be made no later than 6 hours before your scheduled pickup time to avoid a cancellation fee equal to the full fare cost of your reservation.  Cancellation of hourly service (Sedan or SUV)  must be made no later than 24 hours before your scheduled pickup time to avoid a cancellation fee equal to the full fare cost of your reservation.

Cancellations of Sprinter Vans, Minibus or Coach reservations must be made no later than two weeks before your scheduled reservation to avoid a cancellation fee equal to the full fare cost of your reservation. Cancellations made less than two weeks before your scheduled reservation will be charged between a $100- $500 cancellation fee. Cancellations made within twenty-four hours of your scheduled reservation will be charged the full fare cost of your reservation.

Your chauffeur will be at the pickup location before your scheduled pickup time. We understand that sometimes you are unable to be ready for your scheduled pickup time, so your driver will wait for 15 minutes from the time of your scheduled pickup. After the complimentary 15 minute grace waiting period you may be charged an additional wait fee at 15 minute intervals. Sedans: $30 per 15 minute interval, SUV and Executive Sedans: $45 per 15 minute interval, Sprinter vehicles and charter buses: $60 per 15 minute interval.

We understand that sometimes you are unable to be ready for your scheduled pickup time, so we have the following fees after a grace period of 15 minutes: Sedans: $30 per 15 minute interval, SUV and Executive Sedans: $45 per 15 minute interval, Sprinter vehicles and charter buses: $60 per 15 minute interval.

For outbound flights we request that you keep us informed of changes to your pickup time and let us know ASAP if your flight has been canceled or rescheduled, and you wish to make changes to your reservation.  We will make every effort to accommodate the new request, however, we can not guarantee that a driver will be available to transport you to the airport at the desired time. We monitor inbound flights and will dispatch drivers to pick up passengers based upon updated flight information.  If your flight is more than 1 hour delayed, we may reschedule the assigned driver to accommodate the late arrival.

Drivers will typically meet you curbside for pickup. The driver will notify you via text or WhatsApp when they arrive at the airport.

Yes!  We serve all DMV Private Airports (FBOs). Please note when booking online select a “One-Way Transfer” from the drop-down menu and input the name and the address of the Private Airport. Don’t forget to include the Tail number in the Special Notes section.

We typically dispatch drivers within 24 hours of your reservation. Once a driver is dispatched, we can provide you with the driver’s contact information.

Cleanliness of the vehicles is an important part of our service, so we discourage the consumption of food during rides. Alcoholic drinks are only allowed to be consumed in the car with prior consent, and if in agreement with local laws. If a guest becomes too intoxicated, the chauffeur may ask the guest to refrain from drinking, and if it is compromising safety, they may stop the ride.

If the vehicle requires cleaning due to spilled food or drinks, there may be an additional charge. All vehicles have bottled water on-board to provide you with a refreshing drink, which is of course free of charge.

We have a variety of luxury coaches to accommodate groups from 15 to 56 people, as well as minibus rentals and airport shuttles for up to 38 passengers. And with our fleet of comfortable vehicles, we can transport almost any size group. Whether your family is flying into or out of one the major D.C.-area airports or your company is traveling to a corporate event, DC Path Transportation has the vehicles to safely and comfortably meet your needs.

Yes! All of our charter buses and luxury vehicles are equipped with seatbelts.

Yes! All of our charter buses and luxury vehicles are equipped with seatbelts.
We primarily serve the DMV, but if you are interested in traveling to other locations, please contact our customer service representatives.
We accept credit card payments. Please contact our customer service representatives if you wish to discuss alternate forms of payment,
Yes!
Yes! Prices are inclusive of taxes, fees,and fuel. We do charge additional fees for tolls and parking if required. Additional fees may be charged for extra stops unless the reservation is based upon hourly use. Additional fees may be charged for hourly rates if total miles driven exceeds 70 miles.
We have no hidden fees! All quotes are all inclusive except for gratuity. We allow our customers to tip drivers based on the excellent service that they provide.
There’s no right or wrong amount to tip drivers, but most of our customers tip drivers between fifteen and twenty percent.
Our sedans can accommodate up to two passengers.
Our sedans can accommodate up to three pieces of luggage.
Our SUVs can accommodate up to six passengers.
Our SUV’s can accommodate up to six pieces of luggage.
We provide luxury sedans, SUVS, charter bus, and shuttle bus services for point to point, hourly and airport transfers to and from BWI, IAD, and DCA. We primarily service the DMV, however, please call us if your travel is outside of this area.
Sedans, SUVs and our Sprinter have a three hour minimum hourly service. Our charter buses have a four hour minimum hourly service.
Service animals are permitted. If you are traveling with a pet, please let us know. Certain restrictions apply.
Service animals are permitted.
We provide forward facing car seats, please contact us for additional information.
Yes! We specialize in both corporate, special event, school, private wine and city tour group transportation. We have a variety of luxury coaches and shuttle buses to accommodate groups from 15 to 56 people, as well as minibus, sprinter and airport shuttles for up to 32 passengers.
Yes! Our drivers are expert in navigating both city tours and winery tours for individuals, businesses, groups, schools and weddings.
We have luxury sedans, SUVs, sprinters, charter buses and shuttle buses.
We use WhatsApp to communicate with our international clients.
We send all of our clients a confirmation email with the specific details of your reservation.
Please contact one of our customer service representatives to report the item. We will contact your driver and, if found, will make every effort to return the item to you as quickly as possible.
DC Path has implemented reasonable physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, acquisition, or disclosure, alteration, or destruction. Although we strive to keep your personal information secure, no safeguards can be guaranteed to be completely secure, so you should exercise caution when transferring personal and other sensitive information over the Internet. Please advise us immediately at the address listed below of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.
Yes! We are a locally owned and operated small business.
We have been in business for over 15 years.
Yes. However, additional fees may be charged for extra stops unless the reservation is based upon hourly use.
If we don’t hear from you within 30 minutes of your scheduled pickup time, your chauffeur will leave for another assignment and your service will be canceled. You will be charged the full fare cost of your reservation.
Our office is open M-Frr 8:30am – 6:00pm.
Please leave us a message and we will get back to you as soon as possible.
No! The price you are quoted is the price you will pay, unless you make changes to your reservation. In such cases, your quote may decrease or increase depending on changes requested.
Yes! We will need the passenger name and mobile number to coordinate the pickup with the driver.
Yes! We will email you a receipt upon processing payment.
Smoking is not permitted in any of our vehicles.
Hourly service passengers may leave luggage in the vehicle.
Call: 202.471.0231 · Toll free: 888.608.7225
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