Privacy Policy

Protecting your private information is our priority. This Statement of Privacy governs the data collection and usage in which DC Path Transportation Services (“DC Path”) collects, uses, maintains, and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by DC Path. By using the DC Path Site, you consent to the data practices described in this statement.

1. Collection of your Personal Information

DC Path may collect personally identifiable information to better provide you with products and services.

We do not collect your personal information unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) contacting us via phone or text; or (d) submitting your credit card or other payment information when ordering and purchasing products and services. We will use your information for, but not limited to, communicating with you concerning services and/or products you have requested from us.

Reservations. When you or someone on your behalf makes a reservation either through the Site or by contacting us through other means, we collect your name, telephone number, email address, pick-up and drop-off locations, payment card information, or other financial payment platforms, and, where applicable, travel information.

Account Registration. The Site and related services may require registration for access. As part of registration and associated services, we may ask you to provide us with certain information about you or your party

Website Contacts. You may provide personal information using the Site in several ways, for example, by entering that information into data fields on the Site (e.g., by registering for an account or making a reservation).

Contacting Us. When you contact us, the email address and/or telephone number you use to communicate with us generally will be collected directly from you or from our phone system, and any additional information you provide may also be collected to respond to your inquiries. Your telephone call with our customer service and/or dispatch representatives may be recorded.

Payment Processing. When you pay through the Site, payment portal, or telephone, we collect information about the transaction. This includes the transaction date, payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing and contact details.

2. Use of your Personal Information

DC Path collects and uses your personal information to operate and deliver the services you have requested.

Web browser cookies Like most internet websites, our Site may use “cookies” to enhance the User experience. A User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. Some parts of the Site may not function effectively if you refuse cookies.

DC Path may also use cookies and other technologies to study traffic patterns on the Site, improve its functionality and usability, and improve the effectiveness of DC Path’s communications with its Users. DC Path may also use cookies to customize the User experience and provide greater convenience to Users during interactions with the Site.

We may receive personal information from other sources.

Social Media. If you connect your social media account(s) to our account, your social media site may share information with us about your use of their services, including information about your profile, contacts, and viewed or liked content. We may also collect that information if you post publicly on social media sites. We encourage you to read the applicable privacy policies for your social media accounts. We have no responsibility for the data collection and use practices of those social media sites.

Third-Party Analytics. We may use third-party service providers (e.g., Google Analytics) to collect and analyze information about the use of the Site. We do not receive information from these service providers that can be used to specifically identify you.

3. Sharing Information with Third Parties

DC Path does not sell your personal information; however, we may disclose your personal information and certain other information in connection with operating our business. Specifically, we may share your personal information (typically name, telephone number, pick-up address, drop-off location, and, if applicable, travel information) with our affiliates for the purpose of providing transportation services to you.

Service Providers. We may disclose your personal information to certain service providers, such as our cloud hosting service provider or the companies we use for credit and/or background checks. These service providers are generally not permitted to use any personal information they may receive from us for purposes other than providing services to or on behalf of us.

Business Transactions. In the event that DC Path or some of our assets are sold or transferred or used as security, or to the extent we engage in business negotiations with our business partners, certain personal information that we have collected and stored may be transferred or shared with third parties as part of that transaction or negotiation.

Legal Requirements. On rare occasions, we may disclose specific information without your consent and without notice to you as required to comply with laws and regulations or with court orders, subpoenas, or lawful discovery requests. Your information may also be used to investigate security breaches or cooperate with authorities.

To Protect Us and Others. We may disclose information about you without your consent and without notice to you as required to enforce or apply other agreements, including for billing and collection purposes. We may disclose your personal information if we believe it is necessary to protect DC Path and/or other third parties, including, for example, assisting in fraud protection or investigation.

Aggregated and De-Identified Information. Aggregated and de-identified information is not personal information because it cannot be attributed to any specific individual. We may disclose aggregated information without restriction. DC Path may disclose aggregated data to de

scribe our services to current and prospective affiliates and other third parties for lawful purposes.

4. Protecting Your Personal Information

DC Path has implemented reasonable physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, acquisition, disclosure, alteration, or destruction. Although we strive to keep your personal information secure, no safeguards can be guaranteed to be completely secure, so you should exercise caution when transferring personal and other sensitive information over the Internet. Please advise us immediately at the address listed below of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

5. Children’s Privacy

Our services and the Site are not aimed at or intended for children. We do not knowingly collect information from children under the age of thirteen. If we obtain actual knowledge that we have inadvertently collected personal information relating to a child under the age of thirteen, we will delete that information from our records. If you believe we might have any information from or about a child under the age of thirteen, please contact us at [email protected].

6. Applicable Law

We recognize that the Site may be accessed from anywhere in the world and that the laws of the jurisdictions in which some users are located may differ substantially from those of the United States and the District of Columbia. You should be aware that data related to the Site is hosted, processed, and handled in the United States.

Because we cannot practicably prevent users in different jurisdictions from accessing the Site, you are responsible for knowing and complying with the laws of your jurisdiction. If such laws conflict with your use of the Site or any of its content or functionality, the Site is not intended for you, and we ask you not to use it or submit any information through it.

We comply with all applicable laws of the United States. In the event of a conflict between United States legal requirements and the legal requirements of other jurisdictions, we will defer to United States legal requirements.

7. Data Retention

We retain personal information for as long as necessary to provide services to you and fulfill the requested transactions or for other essential purposes, such as complying with our legal obligations and enforcing our agreements. Retention periods vary depending on the type of information provided and how it is used. The criteria we use to determine the appropriate retention periods include:

  • How long we have had a relationship with you and the type of services or products we provide to you.

  • Whether there is a legal, contractual, or similar obligation that requires us to keep your information.

  • Whether you have consented to the retention of your information for a more extended period of time.

When we no longer need to use or retain your personal information, we will automatically remove it from our systems, subject to complying with our legal obligations.

8. Policy Changes

DC Path may update this Privacy Notice to reflect material changes in how we collect, use, share, or store your information and to satisfy legal requirements, or for other business purposes with or without notice. However, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

9. Contact

If you have any questions regarding this Policy or your dealings with the Site, please contact us.

DC Path Transportation Service, LLC

1250 Connecticut Ave., NW Suite 700

Washington, DC 20036

(202) 471-0231

[email protected]